The Definitive Guide to Professional Behavior
Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time—it’s all about how you present yourself. The Essentials of Business Etiquette gives you 101 critical tips for improving behavior in any business situation—all delivered in a quick, no-nonsense format.
Barbara Pachter is an internationally-renowned business etiquette and communications speaker, coach and author of 10 books. She has delivered more than 2500 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait.
Pachter is also adjunct faculty in the School of Business at Rutgers University.
The second edition of Pachter’s highly-acclaimed book, The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, At Home, Online and In Life (Da Capo Press), was recently released. Her 10th book, The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success (McGraw Hill), was published in August, 2013.
Pachter’s client list boasts many of today’s most notable organizations, including Bayer, Campbell Soup, Children’s Hospital of Philadelphia, Chrysler, Cisco Systems, Cleveland Clinic, Con Edison, Microsoft, Moody’s, Novartis, Pfizer, Princeton University and Wawa.